Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the services provided by High Five Window Cleaning (“we,” “us,” or “our”), including our website at highfivewindowcleaning.com and any SMS/text message communications. By using our services or submitting your contact information, you agree to these Terms.

1. Services

High Five Window Cleaning provides residential and commercial window cleaning and exterior cleaning services in the Atlanta metro area, including Roswell, Alpharetta, Marietta, Sandy Springs, Johns Creek, and surrounding cities. Service availability, pricing, and scheduling are subject to change without notice.

2. SMS and Text Message Communications

By providing your mobile phone number and submitting a contact or quote request form on our website, you expressly consent to receive SMS text messages from High Five Window Cleaning. These messages may include:

• Appointment confirmations and reminders
• Service updates and scheduling changes
• Quotes and estimates
• Follow-up messages related to your service request
• Occasional promotional offers and announcements

Message frequency varies depending on your interactions with us. Message and data rates may apply based on your mobile carrier plan.

To opt out: Reply STOP to any text message at any time to unsubscribe. You may also reply CANCEL, UNSUBSCRIBE, QUIT, or END. After opting out, you will receive one final confirmation message and no further messages will be sent.

To opt back in: If you previously opted out and wish to receive messages again, reply START or contact us directly to re-enroll.

For help: Reply HELP to any message or contact us at (404) 369-2350 or rob@highfivewindowcleaning.com.

Mobile carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not required as a condition of purchasing any service.

3. User Responsibilities

By using our website or services, you agree to:

• Provide accurate and complete information when requesting a quote or booking a service
• Ensure that the mobile phone number you provide belongs to you and that you are authorized to consent to receiving messages at that number
• Use our services only for lawful purposes

4. Prohibited Use

You agree not to use our website or services to:

• Provide false, misleading, or fraudulent information
• Interfere with or disrupt the operation of our website
• Engage in any activity that violates applicable local, state, or federal law

5. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of High Five Window Cleaning and is protected by applicable copyright and trademark laws. You may not reproduce or use our content without our prior written consent.

6. Disclaimer of Warranties

Our services are provided “as is” without any warranties, express or implied. While we strive to deliver high-quality results, we do not guarantee specific outcomes. We are not liable for delays or interruptions caused by weather, equipment failure, or other factors beyond our reasonable control.

7. Limitation of Liability

To the fullest extent permitted by law, High Five Window Cleaning shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability to you shall not exceed the amount you paid for the specific service giving rise to the claim.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of those sites is governed by their respective terms and policies.

9. Compliance with Laws

You agree to use our services in compliance with all applicable federal, state, and local laws and regulations, including those governing electronic communications, data privacy, and consumer protection.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Georgia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Fulton County, Georgia.

---